Sterling on Assange

Bruce Sterling’s analysis of Wikileaks is long, engaging, and depressing.

The cables that Assange leaked have, to date, generally revealed rather eloquent, linguistically gifted American functionaries with a keen sensitivity to the feelings of aliens. So it’s no wonder they were of dwindling relevance and their political masters paid no attention to their counsels. You don’t have to be a citizen of this wracked and threadbare superpower — (you might, for instance, be from New Zealand) — in order to sense the pervasive melancholy of an empire in decline. There’s a House of Usher feeling there. Too many prematurely buried bodies…. This knotty situation is not gonna “blow over,” because it’s been building since 1993 and maybe even 1947. “Transparency” and “discretion” are virtues, but they are virtues that clash. The international order and the global Internet are not best pals. They never were, and now that’s obvious.

Read the whole piece and ponder how we’ve been falling into decline and denial simultaneously so many years. Wikileaks is like a stiff wind against a house of cards. Let’s hope for a better deal next shuffle.

David Armano’s social business manifesto

I just met Chris Carfi via Project VRM, and this week learned that he’s joining Edelman. David Armano, now with Edelman, blogged about this, and included his social business variation of the Carfi’s customer manifesto:

  • We will no longer view you as “consumers”. Instead, you are co-creators, participants, and advocates.
  • We will actively listen, and participate authentically because we know you demand nothing less.
  • We will meet you on your terms, not ours.
  • We will provide value, not noise.
  • We will evolve our workforce to meet the changing demands of a networked economy.
  • We will focus on your needs vs. our messages.
  • We will build relationships that connect us in ways where we all benefit.
  • We will act ethically and transparently, because it’s no longer a choice.
  • We will respond to changes quickly—we will adapt.
  • We will move forward with you, not without you, because you are our future.

Is this a transformation of the organization? Great customer-centered orgs always come from a similar attitude, but there’s a sense of urgency here – this is what you have to do, because you’re in a media environment that embraces transparency – you’re in the participatory panopticon – and is about symmetrical relationship. So this isn’t just good advice, it’s survival training for the networked world.

Gary Chapman at Texas Community Media Unworkshop: Obama’s Open Government Initiatives

At the Texas Community Media Unworkshop last Saturday, I posted several notes to Twitter from a talk by Gary Chapman of the 21st Century Project at the LBJ School of Public Affairs. By popular demand, here’s those notes, with some additional material…

Kevin Martin from FCC was at UT [last] week. He said Democratic members of the FCC had been trying to increase minority ownership of broadcasting, but his philosophy had been instead to expand the space and the opportunities. Gary had previously had concerns about Martin, but found himself agreeing with much he had to say. Martin is considering how to increse the availability of broadband as well as the bandwidth, something the Obama administration also wants. (See my previous post about white spaces.) Gary also heard Martin propose free national public broadband.

The LBJ School is working with Obama transition team. There’ll be a White House CTO. http://change.gov/ has info about transition.

The Federal government has already put spending data online and has created APIs, ways for programmers to access and use for that data, which anyone can also download. Obama drove legislation to do this – transparency in government is a top priority for the new administration.

OMB watch has created a site, FedSpending.org, using that data.

Data about the Federal budget is also online, but not in an accessible way – as pdf documents. The LBJ School has prposed working on a transparent onine budget similar to the spending data, and is working with the Obama transition team on the concept. This should open a new era of transparency and accountability. People will be able to monitor what’s happening at all levels of government. The most compelling applications will tie the spending data to the budget for analysis… connecting the dots for real transparency.

The LBJ School is also seeking funds for a lab to create tools for bloggers, activists, etc. Get programming talent to build new tools. For instance, the want to take a wiki model of collaborative space and flip that into specfic applications for collaboration and for doing processing online. Gary mentioned as a similar tool Wikicalc, Dan Bricklin’s collaborative spreadsheet absorbed by SocialText. Another exampnle: Google is creating APIs for its spreadsheet.

The next phase of public media will blur boundaries between government and citizens using online tools, Gary says. We’ll see a transition from e-government, which is merely transactional (renew your driver’s license online) to i-government, or information based government. Government shouldn’t just build PR web sites, it should be guarantor of data quality for access by tool builders. This is the next phase of democracy, and the ext stage in the fight against corruption. We won’t need to file freedom of information access requests, because the information will already be online and accessible.

This is all high on the Obama transition team’s agenda. They’ve been working on this for months already. Obama is also reestablishing status of science – planning to bringing on a science advisor.